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Empire Group | Language Empire Ltd – Cookie Policy

 

Language Empire Limited (“Language Empire”, “we”, “our” or “us”) is committed to protecting the privacy of our clients, linguists, service users, business partners and website visitors. As a provider of interpreting, translation and multilingual communication services, we understand the importance of trust, confidentiality and transparency in every interaction.

This Cookie Notice explains how we use cookies and similar technologies when you visit our website and how these technologies help us deliver a secure, accessible and effective online experience. The website currently presents consent options for a range of cookie categories including Necessary, Functional, Analytics, Performance and Advertising cookies.

This notice is designed to support our obligations under the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations 2003 (PECR), which govern the use of cookies and similar technologies on websites.

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They allow websites to operate efficiently, remember user preferences and provide information about how visitors interact with online services.

Cookies may be placed directly by us (first-party cookies) or by approved third-party service providers that support the operation of our website.

Why We Use Cookies

As a language services organisation supporting communication across more than 450 languages, our website must remain secure, accessible and reliable for a diverse range of users. Cookies help us to:

  • Enable core website functionality.
  • Protect website security and maintain user session integrity.
  • Remember privacy preferences and consent choices.
  • Improve accessibility and user experience.
  • Understand how visitors engage with our website.
  • Support future enhancements to our digital services.

Categories of Cookies Used on Our Website

Strictly Necessary Cookies

Strictly Necessary Cookies are essential for the operation of our website and do not require consent under PECR because they are required to provide a service requested by the user.

These cookies may be used to:

  • Remember your cookie preferences.
  • Facilitate secure website operation.
  • Maintain session functionality.
  • Enable WordPress platform features.
  • Ensure the website can be displayed correctly on your device.

Examples of cookies that may be set include:

Cookie Name

Purpose

Provider

Retention

cookieyes-consent

Records cookie consent preferences

CookieYes

Up to 12 months

cookieyesID

Maintains consent management records

CookieYes

Persistent

wordpress_test_cookie

Checks browser cookie support

WordPress

Session

wp-settings-*

Stores user and display preferences

WordPress

Persistent

PHPSESSID

Maintains secure session functionality

Website Server

Session

Functional Cookies

Functional Cookies enable additional website functionality and allow us to remember choices made by visitors, such as accessibility preferences, language settings or customised website features.

The website’s consent platform includes Functional Cookies as a category available for user preference management.

Where Functional Cookies are introduced, we will obtain any consent required by law before they are activated.

Analytics Cookies

Analytics Cookies help us understand how visitors use our website by collecting information about:

  • Pages viewed.
  • Navigation paths.
  • Visitor engagement.
  • Device and browser performance.
  • Website traffic patterns.

This information assists us in improving website accessibility, content quality and user experience for clients seeking interpreting and translation services.

The website’s consent platform identifies Analytics Cookies as a separate cookie category.

Where Analytics Cookies are deployed, they will only be activated following appropriate user consent in accordance with PECR and UK GDPR requirements.

Performance Cookies

Performance Cookies measure and monitor website effectiveness, helping us identify technical issues and improve the speed, reliability and accessibility of our online services.

The website’s cookie management platform provides a category for Performance Cookies.

Any future deployment of Performance Cookies will be managed through our cookie consent mechanism.

Advertising and Targeting Cookies

Advertising Cookies may be used to deliver more relevant content and to measure the effectiveness of marketing campaigns.

These cookies can record information about website visits, pages viewed and interaction with online content.

The website’s cookie banner currently includes an Advertisement Cookie category.

Should such cookies be implemented in the future, they will only be activated where legally valid consent has been obtained.

Transparency Regarding Current Cookie Usage

Visitors should note that the website’s consent banner currently displays categories for Functional, Analytics, Performance and Advertisement Cookies.

We regularly review our website technologies to ensure that our cookie practices remain accurate, transparent and compliant with applicable data protection legislation.

Managing Your Cookie Preferences

When you first visit our website, you will be presented with a cookie preference centre that enables you to:

  • Accept all cookies.
  • Reject non-essential cookies.
  • Customise cookie settings by category.

You can update your preferences at any time through the cookie settings tool available on our website. You may also manage cookies directly through your browser settings.

Please note that disabling strictly necessary cookies may affect website functionality and certain services may not operate correctly.

International Data Transfers

Where cookies involve approved third-party providers located outside the United Kingdom, we will ensure that appropriate safeguards are in place, such as adequacy regulations, International Data Transfer Agreements (IDTAs) or other lawful transfer mechanisms required under UK GDPR.

Updates to This Notice

We may update this Cookie Notice periodically to reflect changes in legal requirements, technology, website functionality or our services. Any updates will be published on this page and take effect immediately upon publication.

Contact Us

If you have any questions regarding this Cookie Notice, our use of cookies or our wider privacy practices, please contact:

Data Protection Team
Email: gdpr@empire-groupuk.com

For further information about how we collect, use and protect personal data, please refer to our Privacy Notice.